This Privacy Policy governs the manner in which Ved Hair & Beauty Studio, a unisex salon operating under applicable laws of India. We, collects, processes, stores, uses, discloses, transfers, and protects Personal Data of individuals. User who access or use our website, online booking systems, social media integrations, digital communication channels, and offline salon services.

This Policy is framed in strict compliance with:

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• The Information Technology Act, 2000

• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

• The Digital Personal Data Protection Act, 2023 (DPDP Act)

• Applicable rules, guidelines, and amendments thereto

• GDPR, where users are located outside India

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This Policy applies to:

• All visitors to the website

• All customers booking appointments online or offline

• All individuals interacting via phone, email, WhatsApp, social media, or third-party booking platforms

• All marketing communications initiated by or on behalf of the Company

By accessing or using our services, you explicitly acknowledge, understand, and consent to the practices described herein.

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Includes, but is not limited to:

• Full name

• Mobile number

• Email address

• Gender (voluntarily disclosed)

• Appointment details

• Service preferences

• Communication records

• IP address and device identifiers

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We do not intentionally collect or store Sensitive Personal Data such as:

• Financial account details

• Biometric identifiers

• Health records

If any such data is inadvertently shared, it shall be processed strictly in accordance with law and deleted once the purpose is fulfilled.

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Personal Data may be collected through:

• Online appointment booking forms

• Website enquiry forms

• Telephonic communication

• WhatsApp or email correspondence

• In-salon registrations

• Cookies and automated technologies

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Personal Data is collected strictly for:

• Appointment booking, rescheduling, and cancellation

• Delivery of salon services

• Customer relationship management

• Billing and payment reconciliation

• Legal, regulatory, and audit compliance

• Marketing communications (only with explicit consent)

• Security monitoring and fraud prevention

• Internal analytics and service improvement

Data shall never be processed for purposes incompatible with those stated above.

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• Consent is obtained explicitly, freely, and lawfully

• Users may withdraw consent at any time

• Withdrawal shall not affect processing already lawfully completed

• Consent records may be retained as proof of compliance

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We use cookies and similar technologies to:

• Improve website functionality

• Analyze traffic patterns

• Remember user preferences

Users may manage cookie settings via browser controls.
Disabling cookies may affect website performance.

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We do not sell or commercially exploit Personal Data.

Data may be disclosed strictly to:

• Appointment booking software providers

• Payment gateway service providers

• Cloud hosting and IT vendors

• Marketing agencies (only where consent exists)

• Legal authorities when required by law

All third parties are contractually bound by:

• Confidentiality obligations

• Data protection standards

• Restricted usage limitations

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Where data is transferred outside India:

• Adequate safeguards are implemented

• Transfers comply with applicable Indian and international laws

• Data is processed only for legitimate business purposes

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• Data is retained only for as long as necessary

• Legal, accounting, or regulatory requirements may mandate longer retention

• Upon expiry, data is securely deleted or anonymised

• Marketing data is retained until consent is withdrawn

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We implement industry-standard security practices, including:

• SSL encryption

• Secure servers and access controls

• Role-based data access

• Periodic internal security reviews

• Confidentiality agreements with staff

While absolute security cannot be guaranteed, reasonable measures are taken to prevent unauthorized access, misuse, or loss.

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In the event of a data breach:

• Immediate containment and assessment will be initiated

• Regulatory authorities will be notified where legally required

• Affected users will be informed where mandated by law

• Corrective and preventive measures will be implemented

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Subject to applicable law, users may:

• Request access to their data

• Seek correction or updates

• Withdraw consent

• Request erasure (subject to legal retention obligations)

• Restrict or object to processing

• Lodge complaints with the Data Protection Board of India

Requests must be submitted in writing to the Grievance Officer.

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Our services are not intended for individuals below 18 years.
We do not knowingly collect Personal Data of minors without verifiable parental consent.

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Our website may contain links to third-party websites.
We bear no responsibility or liability for their content, privacy practices, or data handling policies.

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To the maximum extent permitted by law:

• We shall not be liable for indirect, incidental, or consequential damages

• Liability arising from third-party service providers is expressly excluded

• Users access and use the website at their own discretion and risk

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You agree to indemnify and hold harmless Ved Hair &  Beauty Studio, its proprietors, employees, and affiliates against any claims, damages, losses, or legal proceedings arising from:

• Misuse of the website

• False information provided by you

• Violation of applicable laws

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This Policy may be modified periodically to reflect legal or operational changes.
Updated versions shall be effective immediately upon publication.

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Grievance Officer Details:
Name: Vedant Kunjan Vande
Email: vedhairandbeautystudio@gmail,com
Phone: +918390786237
 

Complaints shall be resolved within statutory timelines.